Trader FAQ’s and Conditions of Trade

If you cannot find the answer to your question, please get in touch via email.

What do I need to trade?

1. Public Liability Insurance

This must be a minimum of £5 million.

This can be easy sourced and we recommend using Compare the Market.

2. Completed Risk Assessments for stalls and staff

3. All food sellers – to be registered with their local council and have the relevant health and hygiene ratings.

4. Hot Food Sellers, If running from gas, have gas safety certificates available.

You will be asked to upload relevant centrifuges during the online booking process.

Are gazebos & tables provided?

Most of our events offer a ‘Gazebo Provided’ option, in which you will be provided a Gazebo to share with another trader. You will be provided with a 3m x 1.5m space.

All trades are required to bring their own tables as these are not provided.

How do I book a stall?

Bookings are available via the website. Please navigate to the appropriate event page.

Selected booking forms will require a passcode to protect the quality of the event.

Why do some events require my car registration?

Some events require you to provide your car registration to that our event partners can grant you extended free parking for the duration of the event.

I have booked an event, when will I receive set-up instructions?

Set-up instructions are usually sent the Monday before the event. These will be sent via email.

Do you provide electricity?

No. Electricity is not provided as a standard at our events.

Selected events may have access to one electric point but this is not guaranteed. We do however allow silent/gas generators on selected events with the relevant certification that must be uploaded when completing the booking form.

Can I share my gazebo with a friend?

No. Unfortunately, we only permit one business per allocation gazebo space.

What is the pitch size?

Standard pitches are 3M X 3M. Please do not bring anothing larger than this as you may be unable to trade.

We may be able to accommodate a larger pitch size for selected events at our discretion, and for an additional fee, but this must be requested in advance.

If you are using one of our gazebo shares, you will be provided a 3M X 1.5M spaces in a 3M X 3M gazebo. You will be sharing this gazebo back to back with another trader.

Trader Requirements and Conditions of Trade

By completing the booking form and paying for a stall, you are agreeing to the following conditions:

Trader Requirements:

Public liability insurance, minimum of £5million of cover.
Completed Risk Assessments for stalls and staff.
Your infrastructure MUST be suitable for an outdoor event and you must have sufficient weights on all 4 gazebo legs.
All food sellers - to be registered with their local council and have the relevant health and hygiene ratings
Hot Food Sellers - If running off gas - have gas safety certificates available.

Conditions of Trade:

Bookings are only confirmed on receipt of payment. By paying and attending this event you are agreeing to D&D Artisan Markets’ requirements which are conditions of trade. Please ensure that you and your staff are aware of the requirements. No refunds or transfers will be made due to trader cancellation.

D&D Artisan Markets reserves the right to withdraw your booking or amend event details at any time for operational purposes.

Extreme Weather & Event Cancellation Refund Policy

We understand that extreme weather conditions can occasionally impact the safe and successful delivery of our artisan markets. While we make every effort to ensure that all scheduled events proceed as planned, the safety of our traders, visitors and staff remains our highest priority.

Extreme Weather Cancellation

In the event that a market is cancelled by the organiser due to extreme weather conditions, including but not limited to high winds, severe storms, heavy snowfall, flooding or other adverse weather conditions that pose a significant safety risk, traders will be offered one of the following options:

Option 1 – 75% Refund

Traders may request a refund equivalent to 75% of their original stall booking fee.

The remaining 25% will be retained by the organiser to contribute towards non-recoverable costs already incurred in the planning, administration, marketing and organisation of the event.

Option 2 – 100% Stall Credit

Alternatively, traders may choose to receive a stall credit equivalent to 100% of their original booking fee, which can be redeemed against a future market organised by our company.

This option allows traders to retain the full value of their original booking without incurring any financial loss on their stall fee.

Important Terms & Conditions

This policy applies only where an event is officially cancelled by the organiser due to extreme or unsafe weather conditions.
The decision to cancel an event will be made at the organiser's discretion, taking into consideration official weather warnings, site conditions and the safety of everyone involved.
Traders will be notified of cancellations as soon as reasonably practicable.
Stall credits are subject to availability at future events and must be arranged directly with the organiser.
Traders who independently decide not to attend an event that is proceeding as scheduled will not automatically qualify for a refund or stall credit under this policy.
Where an event proceeds as planned, standard booking terms and conditions will continue to apply.

Our Commitment to Traders

We recognise the time, preparation and financial investment involved in attending our markets. Our extreme weather policy has been designed to provide traders with a fair and transparent resolution while recognising the unavoidable costs associated with organising and promoting events.

We remain committed to supporting our traders and ensuring that any cancellations are managed professionally, fairly and with clear communication.